Privacy Policy

1. Data controller

DeepSync is responsible for the processing of your personal data.

• Name: DeepSync
• Contact: contact@deep-sync.ai

2. Data collected

We collect the following data as part of our automated trading bot service:

3. Purposes of processing

Your data is collected and processed for the following purposes:

• Account management: Creating, authenticating and managing your user account
• Service delivery: Operating the trading bot, copying trades, managing positions
• Security: Protection against fraud and unauthorized access
• Communication: Sending notifications about your account and the service
• Newsletter: Sending information about our services and news (with your consent)
• Service improvement: Performance analysis and bot optimization
• Legal compliance: Meeting our legal and regulatory obligations

4. Legal basis

The processing of your data is based on the following legal grounds:

• Contract performance: To provide the trading bot service
• Consent: For sending the newsletter
• Legitimate interest: For security and service improvement
• Legal obligation: For retaining certain financial data

5. Data recipients

Your data may be shared with:

We ensure these third parties respect the confidentiality and security of your data.

• Hyperliquid: For trade execution via their API
• Technical providers: Hosting, cloud infrastructure
• Payment providers: For processing financial transactions
• Legal authorities: When required by law or court order

6. Data transfers outside the EU

Some of your data may be transferred outside the European Union, including to the United States. In such cases we implement appropriate safeguards in accordance with the GDPR (standard contractual clauses, Privacy Shield certification, etc.).

7. Retention period

After these periods, your data is deleted or anonymized.

• Active account data: For the duration of use of the service
• Inactive account data: 3 years after last login
• Trading data: 5 years (legal tax obligation)
• Newsletter: Until unsubscribe
• Login logs: 1 year (legal security obligation)

8. Your rights

Under the GDPR you have the following rights:

To exercise your rights, contact us at: contact@deep-sync.ai

You also have the right to lodge a complaint with your data protection authority: www.cnil.fr

• Right of access: Obtain a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Delete your data (subject to our legal obligations)
• Right to restriction: Limit the processing of your data in certain cases
• Right to object: Object to the processing of your data
• Right to data portability: Receive your data in a structured format
• Right to withdraw consent: For the newsletter in particular
• Right to set post-mortem instructions: Regarding the fate of your data after your death

9. Data security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of sensitive data (SSL/TLS)
• Password encryption (bcrypt hashing)
• API keys stored securely and encrypted
• Limited data access (principle of least privilege)
• Security monitoring and logs
• Regular backups
• Regular security testing

10. Cookies and trackers

Our site uses cookies to improve your experience:

11. Changes

We may modify this privacy policy at any time. In the event of a substantial change we will inform you by email or via a notice on the site. The last update date is shown at the top of this page.

12. Contact

For any questions regarding this privacy policy or the processing of your personal data:

• Email: contact@deep-sync.ai
• Support: contact@deep-sync.ai